
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX.
Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed.
If you enjoy the show, please subscribe, follow, share and leave a review. For more information visit https://digitalcustomersuccess.com
Podcasting since 2023 • 91 episodes
The Digital CX Podcast: Driving digital customer success and outcomes in the age of A.I.
Latest Episodes
Transforming Customer Experience with AI-Driven Chatbots and Productivity Tools | Episode 090
In this solo episode of the podcast, I address some recent questions I've gotten specifically about A.I. in CS. A few tangents are included as per usual:Chapters:00:00 - Intro02:42 - When is your program ready for A.I.?04:10...
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Episode 90
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29:18

Current State of AI in CS and Introducing MondAI CS with Michael Forney | Episode 089
Customer Success Summit in Austin on February 11th & 12th: https://events.customersuccesscollective.com/location/austinThis is an episode of "
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Episode 89
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46:16

Digital CS and the Job Market with the Return of Dillon Young of Lifetime Value Media | Episode 088
Dillon Young, founder of Lifetime Value Media, RETURNS to the show to discuss building a media company, the evolving role of the word "digi...
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Episode 88
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49:39
